Data Protection & GDPR / CCPA Compliance

ThinkifyEdu is committed to handling personal information responsibly and in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where they apply. This page explains the legal bases on which we process personal data, the rights available in certain jurisdictions, and how to submit requests.

We process personal information only when we have a valid lawful basis. Depending on the context, this may include your consent, the necessity to perform a contract with you (such as providing access to subscribed services), compliance with legal obligations, and our legitimate interests. Legitimate interests may include maintaining platform security, preventing fraud and abuse, enforcing usage limits, improving reliability, and operating our services efficiently. Where consent is required, you may withdraw it at any time, though this may affect your access to certain features.

We may use trusted third-party service providers to support platform operations. Your information may be processed or stored outside your place of residence, including Canada and the United States, depending on where our infrastructure and providers operate. We take reasonable steps to ensure appropriate safeguards for cross-border transfers, including contractual protections and industry-standard security measures.

Depending on your location, you may have rights to request access to your personal information, correct inaccuracies, delete certain data, restrict or object to certain processing, and request data portability where technically feasible. We may need to verify your identity before responding. We may refuse or limit requests where permitted by law (for example, where retention is required for legal, security, or operational purposes).

To submit a verified request, contact support@thinkifyedu.com and include the email associated with your account and your request details. We respond within a reasonable timeframe as required by applicable law. If you believe we have not handled your request appropriately, you may have the right to lodge a complaint with your local data protection authority.

For more information, please review our Privacy Policy.